
Google Cloud
Google Cloud Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google Cloud has 1.4 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fermin arturo perez, Logistics executive, Strength of elastic cloud platform.
Cons: Account can be hacked by indirect access, After-sales services are tough, Customer service is not good.Recent recommendations regarding this business are as follows: "Be helpful", "Best", "Don’t go through this ***", "To not trust anyone with your old devices before you clear the memory", "Cloud sucks".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google Cloud has 1.4 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fermin arturo perez, Logistics executive, Strength of elastic cloud platform.
Cons: Account can be hacked by indirect access, After-sales services are tough, Customer service is not good.Recent recommendations regarding this business are as follows: "Be helpful", "Best", "Don’t go through this ***", "To not trust anyone with your old devices before you clear the memory", "Cloud sucks".
Most users ask Google Cloud for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews




This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Revieweryou charged my account for google storage. can I...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGoogle cloud Billing
I am a student in programming. My current course is taking us to Google Cloud API.
It's my first time using it, so I'm following the instructions given by my professor. After entering my banking information, Google Cloud API is blocking me on a project that I have no idea about and what it does there. To make matters worse, there are two projects that I have no clue about and where they came from. They are asking me to provide proof of my identity.
I do so, and within 15 minutes, I am rejected. I restart the process, and the same thing happens again. In total, I have sent them my identification documents more than 5 times, and it's always the same outcome. Eventually, I found a way to receive a call from them.
Then I'm told that it's not Google Pay that is blocking me, but rather Google Cloud. I send more requests for assistance. I have sent over 10 requests, including the two I just sent, and no matter what I write, I receive the same response. It's as if it's a pre-written text.
Here is one of the latest letters I sent, along with the response I receive every time:
Hello Alex,
I want to go further and escalate this to a higher level than the specialist team.
I reject this decision.
Firstly, you don't state what is not working (After careful review, we regret to inform you that our specialist team has decided to suspend this profile for violation of our terms of use.
We cannot provide further details about the circumstances of this suspension or other suspensions in general.) Vaguer than that, it's clear...!!!
Secondly, as I have been trying to explain, this is my first time using Google Cloud API, and when I provide my payment information, YOU block me for reasons X, Y, Z, or reason 1.
Thirdly, the two projects "my first project," I have no idea what they are and what they are doing there! Since it's my first time using Google Cloud API.
Fourthly, I have sent you the requested documents five times, and they are rejected every time, without telling me why? You ask for a photo of the credit card with the name and visible number and also an identification card with a photo and address. THAT'S WHAT I HAVE SENT YOU, 5 TIMES, MY CREDIT CARD, PHOTOS OF BOTH SIDES (because it's designed that way), AND MY DRIVER'S LICENSE.
If that's not what you want, you should precisely state the documents you require. If you want a passport, I don't have one. I don't have the means to travel.
Fifthly, YOU are penalizing me for a mystery/reason that is not MY FAULT, and you thank me for my cooperation! I'm at a loss for words!!!
And I'm not supposed to say anything?
Sixthly, YOU are not offering me any other options to resolve this issue and continue my courses. Due to your fault, I CANNOT CONTINUE, AND I WILL LOSE FIVE YEARS' WORTH OF SAVINGS!!!
Seventhly, will you reimburse me for the courses that I cannot continue because of YOU? Or find other options for me to access Google Cloud API so that I can continue my courses?
Eighthly, I have suggested simple options that don't seem to satisfy you, and I am proposing another one.
- Remove the two projects "my first project" since one of them is causing the problem, and I have no idea what they are or what they do there. As I have been trying to tell you, it's my first time accessing Google Cloud API when you blocked me.
- Have a "SKYPE" call with me, so that you can see me, confirm my identity, and ask me questions in real-time.
- Create a new profile for me!
You will see that I won't cause any issues.
Ninthly, I just want to be able to continue my courses and redirect my career. It's simple to understand, isn't it?
Do you think I would struggle like this otherwise?
I'm not asking for a miracle, just the ability to continue my courses, and for that, I need to use Google Cloud API as the courses are based around it.
And here I am, still blocked to this day. I'm going to lose five years' worth of savings, time, and more because of this situation.
- Usage-based pricing for queries
- After-sales services are tough
Preferred solution: initialized my account, so i will be able to continue my course.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized subscriptions
I am being harassed by any individual who has been using in abusing my personal information he has stolen my identity and has been using my cloud he has taken over my device manipulating people browser and has been fighting the law for identity theft and fraud he has been forgering my signature electronic and voice wise on documents and statements to control my phone which is a Moto g stylus 5 (2022) Android Device I am not using computer or any other devices harassing stalking, targeting, tracking, spying through my TV and phone invading my privacy using commands through Linux and controls through Moto OEM configuration leaving my personal information open to the public by using software using and abusing the tools and software by using a so call business through Google workspace and a school project through Chrome Enterprise claiming me as his client and as a minor or his business partner which I am not every business partner n client that he claims to be is not what he says they are they're all these victims that he's been victimizing each and every one of them this individual has been using also id.me.com with a copy of my ID stating that I share I do not give him permission I did not give any permission to use my personal information every single day 24/7 then he monitors me as a child controlling my phone I can't take it anymore I didn't get anybody permission to use my phone service or share my information this individual is using my information and has been committing all kinds of fraud I am not going to go to jail for the federal state prison for the rest of my life from all his crimes that he's been committing this individual has been using and abusing all with sites for the use of the juice to commit these crimes I've been reporting this since 2019 and no one has not did anything about this to keep on a longing him cuz he's feeding on the stolen money he's been purchasing all kinds of stuff Amazon it's coming from people's hard-working money this is why they keep on ignoring me because of the things he's been doing on my phone I get recorded to the local authorities which didn't do anything at that time I did report him again they said they need a paper proof I went and got a printer and he's hacking my printer I can't I got this phone it was back for me to use for my personal it's not for me to be harassed I'm not paying for my phone bill to be harassed no one should be using my phone service I call my from the company from my phone service they say they don't see nothing on their side cuz he removes everything the same way he does and when Amazon want to call Amazon just individual does not have no permission whatsoever every document that he's that he's they're saying that I signed it I agree to it it's all false information please remove my information from your website I don't want nothing on Google cloud and I did not request to use it I don't want to use it I don't want nothing on my Google account on my phone I am not going to go to jail for his crimes please let me live my life the way I'm supposed to I am tired of being harassed every single day he makes sure he does not let one day go by without harassment also he comforts with each and every game stealing my winnings jumping with the gameplay every single time II'm playing for real money just in the picture just keeps on harassing me I can't even look at a movie in peace cuz he's tampering with my TV making it buff every every so many seconds I'm tired of this I can't even listen to music cuz the tampers with my music making song weird if I play a game he campers with the gameplay he steals my winnings he makes me lose just he just saying so I can lose any and campers with the slots like I'm tired of him then he steals my winnings tampering with the gameplay controlling their system please help this is my device and I will be more than happy to provide proof of my identity video chat that way I can prove to you that am who I say I m and an other thing why do you think he has all his information private and what I don't understand is what kind of business is this individual running how did he get his client study if he's still private I never heard of this you're going to be private okay but come on how does he get all kinds of clients so call clients they're not his clients what they are is all his victims who runs a business and has their their information private I never heard of that how does he even get any business if everything is private how do they know what who he is or how do they know if they're paying for something that they're going to get it you know or whatever people see what he does and people see all kinds of websites see what he does and see what he does and they are all accessories to his crimes in all withholding criminal evidence I need help I want no trouble all I want is help thank you I just want my life back and I'm tired of me being broadcast out there I'm tired of it it's not me my dream it says doing I'm tired of being harassed please I need my life back also I do not associate with social media everything is his dream I don't post pictures this individual just keeps on posting things it's none of his *** business he's up in my business too much he's like personal girl she's out there to harm people believe me he also does witchcraft I'm telling you the truth I am crazy believe me if you don't believe me the truth I'm not the only one he spies on and he spies on a lot of people to see if they're happy with their lives if they're not if they're happy he makes it like miserable cuz he's a miserable he's not a human being he's a dog he's out there to harm people and she just throwing people's lives please do something about this evil person
- Fermin arturo perez
- Fermin arturo perez
Preferred solution: My life back and my privacy back and I want this individual off my phone asap please
User's recommendation: That I get my life back and this individual be brought that be brought to Justice just individual has been violating the Lost doing a lot of criminal committing a lot of crimes I just want my life back I want him off I don't care what happens to him I just want my life back I want him up my phone. That's it I do not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refuse to valida me infos.
Company fixed the issue and I have been provided with apology. I contacted a Google Pay agent again for validation and assistance.He checked my account, gave instructions, and asked for feedback.After a few hours, I received emails confirming my account verification and access to Cloud API services.
Preferred solution: they accept my documents, so i will be able to continu my course.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Change on my bank account????
Preferred solution: Explanation of this charge!
Billing issues
Preferred solution: Full refund
User's recommendation: Be helpful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo thank you,stick it up your butt
Preferred solution: Apology
User's recommendation: Cloud sucks
Services have expired?
Services have expired?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Retrieving my cloud storage
Technical support
User's recommendation: Don't use this service
Someone is has hacked my gmail account and the recovery process also so do not receive the code
- That it can be secured
- Account can be hacked by indirect access
Preferred solution: We are looking for full prosecution of the one who hacked our account the name is Khama lrnore
User's recommendation: To not trust anyone with your old devices before you clear the memory

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Absolutely *** company, use AWS or Azure
We've switched over to Azure as there was no available support to assist us with the billing error.
Google storage payment has done two times
- Customer service is not good
Preferred solution: Price reduction
User's recommendation: Don’t go through this ***
Charge
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Google Cloud Billing Issue and i am not able to raise the case with billing department
Hi Team ,
It was very clear with the communication that I had with the support team and they have successfully waive off all the amounts corresponding to billing account : 0171**-**D822-6EBD3D
There is no intention to use any of the services post waive off request .I requested earlier also to shut down the project as I am not using it anymore. Being a student I am not sure how much that amount has been calculated and I am not in position to pay that much amount which is already waived off.
Requesting you to look into the issue as soon as possible .FYI I am attaching all the references in mail regarding the amount is waived off .
Kindly note I am not using any of the services of GCP since last waive off and I will not be using the services going forward also.
You can terminate my account and shut down all the resources at the earliest . In any case I wont be able to pay any amount as I am student and can not pay that much amount which is already waived off .
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